Thank you, moderator will answer as soon as possible!
Supplier of essential oil diffusers
How do you choose a manufacturer/ supplier for essential oil diffusers? Which points should you check?
The ideal supplier is the supplier that will provide you with quality products and that will adapt to your particular situation, as well as that of your customers.
So, check various quality criteria such as a low failure rate and therefore few returns from unsatisfied customers, the product warranty, mandatory standards follow-up (CE, REACH ROHS, LVD), control and good design practices, ...
At Innobiz, our products meet all of these criteria.
What are the warranty conditions?
We offer a 5 year warranty on our products. We are also the only supplier of essential oils to offer this period as we have the lowest failure rate in the market, according to our customers.
With Innobiz, you can return a defective product without having to submit the invoice. The warranty on all our products is included and offered.
Where are the products made?
At Innobiz, product design is done in France in a small village near Montpellier. We manage the manufacture of our products in Asia and use French or European control laboratories.
Our products comply with all European standards, we regularly update our products in the light of regulatory developments and have implemented quality improvement procedures for our products.
Our products are certified by laboratories approved by the customs departments.
The oils come from the best aromatherapy laboratories in France. They are certified organic.
Unlike Chinese factories that are used to selling their products directly at -60% on Amazon and you then create you own competition, with Innobiz, you do not have to incur that risk.
Innobiz, which is a designer-manufacturer, protects its products. Innobiz controls its commercial policy to guarantee you the best prices and guarantee you margins allowing you to highlight the products at your point of sale.
What are the quality guarantees?
With over 15 years' experience, we guarantee the quality of our products. These are audited by certified laboratories and our industrial partners, on several aspects: technical, quality standards, compliance with working conditions.
What are the ethical guarantees?
We have well-established environmental and ethical values that have a direct impact on our image and that of our resellers: use of plastics from the plant world and the use of green energy as a source of electricity in the company.
We are also recognised for our social work all over the world and also in France: Patronage of materials for students obtaining their University Diplomas in Aromatherapy, donations of diffusers for palliative hospital care services, participation in sales of products in the humanitarian context (For “Prométhée Humanitaire” - an association that helps street children in Madagascar, creation of a school in Peru with the association ArcoIris, etc...).
To also know that our diffusers are the only ones selected by the famous GoodPlanet Foundation of Yann Arthus-Bertrand (a foundation whose mission is to “place the ecology at the heart of our conscience and to arouse the desire to act concretely for the earth and its inhabitants").
How do you process a return with after-sales service?
At Innobiz, our after-sales service is fast and easy.
A competent hotline is at your disposal. Contact us on +33 (0)4 67 84 89 14.
48H email after-sales service.
How do you order spare parts?
At Innobiz, as you are working directly with a designer manufacturer, if you need spare parts or exchange parts, know that part availability is assured. We have enough spare parts for many years.
Where are you located and how can I contact you?
We are located at:
- Montpellier (France)
- Valencia (Spain)
We speak French, English and Spanish.
You may write to us at the following email addresses:
- Website Management: pitalia@innobiz.fr
- Sales Department: sdesbuisson@innobiz.fr
- R&D and Design Department: pgerard@innobiz.fr
- Management: pthuret@innobiz.fr
Our telephone numbers are:
Office: +33 (0)4 67 84 89 14
Address: Innobiz, 300 H rue du Clos de viviers 34830 Jacou FRANCE
Our chat/ direct messenger: Go to the website and click on the icon located on the lower right-hand corner of the site.
Sale of essential oil diffusers
What merchandising should be set-up for the sale of essential oils?
We advise you to place a “demo product” on top of a gondola, or at the entrance to the store, to attract visitor traffic into the store, or into the section (highlighting attractions such as smell, light, misty effects). Do not hesitate to highlight the "novelties".
For essential oils, we make POS displays such as display stands available to you. For diffusers, we produce demonstration videos that may be presented to customers in store on a mini LED display.
What sales displays are available for the distribution of essential oils?
We provide you with displays, an instruction package including explanations, videos and product presentations to help market the products.
You will find videos, instructions and high definition images on our YouTube channel.
How do we train our salesmen?
Do not hesitate to buy books on the subject in order to become more familiar with the world of essential oils and diffusers.
Here are some references of books to buy:
- “Diffuser les huiles essentielles” by Sylvie Hampikian (Veterinary doctor and pharmacotoxicologist expert)
- “Les huiles essentielles par diffusion” by Pascale Gélis Imbert (Doctor in pharmacy, specialised in phytotherapy and aromatherapy
- “Guide pratique d’Aromathérapie - La diffusion” by Dominique Baudoux (Aromatology pharmacist).
- “Guide living earth of essential oils” by Françoise Couic Marinier (pharmacist and trainer in aromatherapy)
You should know that in-store advice is the first choice in the aromatherapy market. Having a knowledgeable salesman is very important to boost your sales.
At Innobiz, we provide reseller training through videos (available on our YouTube channel) and other media.
What are the legal conditions for the sale of essential oils?
You must respect the requirements in terms of packaging, including a leaflet to communicate the various recommendations for use to customers: not suitable for pregnant women, for infants under three months, etc.
All of the recommendations for safety and risk management must be present on the product packaging, which is the case for all of our products.
Assorted essential oil diffusers
Assorted diffusers essential oils
What are the different diffuser technologies?
There are 4 types of diffusers: the ultrasonic diffuser , the nebulizing diffuser , the thermal diffuser , the ventilation diffuser. These diffusers are distinguished according to the need of each individual: the size of the space to diffuse, the need for decoration, and other criteria.
At Innobiz we have all of these types of diffusers and we can advise you on a case-by-case basis.
What are the differences between the different types of diffusers?
The ultrasonic diffuser and the nebulising diffuser are often opposed due to their simplicity and the ventilation diffuser and the thermal diffuser (or soft heat), due to their sophistication.
The Ultrasonic diffuser versus the Nebulising diffuser
With an ultrasonic diffuser, the essential oils are mixed with water and used when they are cold. Thus, the mixture generates a mist via the ultrasonic activation, in which the components of the oil are diffused. While with a nebulising diffuser, the essential oils are subjected to strong pressure in smaller and smaller tubes. When the pressure reaches its peak, it is all released as very fine drops that diffuse into the air in millions of droplets.
The ultrasonic diffuser is used in a decorative purpose to create a mood, while the nebulising diffuser is used in medicine and aromatherapy as it does not damage the molecules in the essential oils.
The Ventilation Diffuser versus the Thermal Diffuser
The ventilation diffuser is a simple technology. The oils are directly propagated by the air flow generated by the given ventilation system. The second, thermal, is a little more elaborate as the oil is heated to then diffuse its particles by evaporation.
Diffusion by ventilation is simple, practical and low cost . It requires a regular maintenance of the diffuser and is reserved for restricted areas. Diffusion via a gentle heat should be performed carefully as an uncontrolled temperature is risky. Its greatest advantage is its silent nature. The essential oil diffusers by soft heat have a temperature control system to preserve the benefits of the essential oils.
Why do we need to add water to some diffusers and not in others?
In fact, everything depends on the diffuser and the way in which it diffuses the essential oils in a given environment:
The ventilation diffuser does not require the intervention of water as the oils are directly transported to a given space by the air flow generated by the apparatus;
Examples: VENTILIA, NOMALIA
It is the same for the thermal diffuser. The oils are heated, and they evaporate. It is this evaporation that diffuses in the room where the diffuser is placed;
Examples: STONELIA, PLUGLIA
The nebulising diffuser does not require the use of water either. Actually, in this system, the essential oil particles are subjected to a pressure so high that they are pulverised and turn into microdroplets. It is the latter that fill the space.
Examples: DAOLIA, LIBELIA, NEOLIA
Only the ultrasonic diffuser requires the addition of water. When the water and oil mix, the latter remains on the surface while the water is below. The ultrasound then passes through the water to transform it into very small droplets and to expel it. During this expulsion, the water carries the essential oils with it and they are released into the atmosphere.
Examples: ELIA, OCELIA, AUDELIA
What are the advantages and disadvantages of diffusing essential oils with water, versus pure essential oils?
- Water and essential oils combined
There are three main advantages:
- The humidification of the air and the consequent lowering of temperature which follows;
- A longer diffusion time as the diffuser consumes less essential oils and will be effective as long as it remains;
- A saving in terms of expenses as it takes 12 times less oil for the same duration when they are mixed with water (compared to their use without any mixture).
The main disadvantage of this type of diffusion is precisely because the oils used are no longer pure. Their effects are therefore mitigated by the water: only 1ml of oil is used in 200 ml of water and the therapeutic effects are just as limited (1/ 200 of the benefit).
- Pure essential oils (with no addition of water)
The benefits are mainly at the therapeutic level as not only is aromatherapy powerful (all the benefits of the oils used) but it is also fast: it takes very little time to spread the necessary amount of essential oils and to draw all the benefits.
On the other hand, this system is not made for those who are sensitive to the smell as essential oils have the distinction of having a strong and pronounced scent. It is also not suitable for long-term diffusions; the smell is too persistent and the effects overdose (e.g. in a restaurant). The diffusion by nebulising is thus the most effective diffusion in the shortest time. For an olfactory diffusion, 3 to 5 minutes suffice. For therapeutic use, it is advisable to diffuse for 15 minutes, the advantage is the small size of the droplets that will guarantee a suspension in the air for hours.
Who is the essential oil diffuser for?
They are aimed at a wide audience:
Health professionals, health care institutions such as hospitals or even psychiatric institutions, who use them to supplement with the care provided by diffused essential oils;
Athletes, for the scent and the benefits they offer and to reduce the odour of perspiration;
Accommodation facilities for the dependent elderly (EHPAD) as well as nurseries and other institutions supporting vulnerable people with the stimulating properties of essential oils (for the brain and body);
Establishments that welcome the public and wish to create a climate of calm and serenity (example: waiting room for a given professional, spa and relaxation centre of any kind);
Animal care centre, for example in the context of equine therapy;
Individuals who appreciate aromatherapy.
This list is far from exhaustive. Innobiz offers diffusers for everyone, taking specific needs into account. The only criteria that must be emphasised is the dosage of oils for to each environment and the desired effects, for which Innobiz offers full assistance to their customers.
I am an aromatherapist, can I offer diffusers to my clients?
Of course. The aromatherapist is a health professional, what’s more - an essential oils professional. They know what their clients need, and they are perfectly entitled to offer them the tools to achieve specific results.
Are you an aromatherapist? You can buy essential oil dispensers directly from Innobiz.
We do not impose a minimum purchase. You will be entitled to all of our guarantees that accompany the sale, you will also be entitled to all of our payment facilities and all of the post-sales support that we offer to all our customers.
I am a masseuse; can I offer diffusers to my clients?
The masseuse is another health professional who knows about essential oils as they often uses them in their massage.
So yes, if you are a masseuse, you may offer our diffusers to your customers to enhance the effects of their massage (relaxation, treatment, or even thinning).
Innobiz is here to provide you with all of the different types of diffusers you are looking for - which can vary from one patient to another. There is no minimum quantity to buy, nor a mandatory purchase period. You can purchase when you sell someone a diffuser. You will be treated in the same way as all other Innobiz distributors.
I am a naturopath; can I offer diffusers to my clients?
Aromatherapy is one of the components of naturopathy. Both advocate to provide a better form and health to a given person, using natural compounds. Since essential oils meet these requirements, the diffuser is therefore a tool that can also be promoted by a naturopath.
The best is to go directly to a manufacturer rather than a reseller and not just for financial reasons. The manufacturer can offer customised products, both in design and packaging. They also offer a manufacturer’s warranty and a treatment equal to that of their various other resellers (shops and other types of professionals).
We are a SPA; can we offer diffusers to our customers?
Spas are sellers of well-being. If you want to have an accessory activity to resell products that are useful to this well-being from green clay to essential oil diffusers, nothing is going to stop you.
Innobiz is a diffuser manufacturer that you can treat as a partner. As a spa is not a full-time reseller, it does not need a supplier but a supplier-partner who will grant payment terms and no minimum quantity, while always providing him with the types of diffusers he is looking for.
You will find all of these advantages with us!
I am a kinesiologist; can I offer diffusers to my clients?
A kinesiologist is a health professional whose goal is to restimulate the motor function of a patient. To this end, he uses stimulating techniques such as massage and products that have the same effects: essential oils. The success of a kinesiologist often depends on the perseverance of the patient and the fact that he has the strict minimum at home, including a diffuser of essential oils.
To resell quality diffusers, altering none of the healing properties of the oil, it is best to contact a French manufacturer because it will be held by French and European standards.
Innobiz is one of the largest French manufacturers of essential oil diffusers, already recognised and offering a mutually beneficial collaboration for its partners, including professionals (and not always reseller shops).
Do not hesitate to contact us directly!
What is the best solution for diffusing essential oils?
Determining the “best solution” depends in fact on the intended objectives and the environment in which the diffusion will take place:
Nebulised diffusion is considered the best solution from a chemical and therapeutic point of view. Indeed, this technique keeps the essential oil molecules intact and maximises their impact on a person. It is also the best solution for wide spaces, reaching 100m2.
To create an intimate atmosphere, decorated with mist, the best solution is to use an ultrasonic diffuser. It is also recommended a for long diffusion, for up to several hours.
The best solution for discreetly diffusing essential oils is the thermal diffuser.
The ventilation diffuser is the best option to highlight the top, middle and base notes of a synergy of essential oils.
What other products does Innobiz provide for essential oils?
We provide other products to complement our range of utilities in the context of essential oils. Thus, apart from the diffusers, we also offer to our customers:
- Recipes based on sprouted grains, that is to say a lot of advice on green food centred around these grains - including aromatic grains. It should be known that this kind of diet reinforces any type of aromatherapy. For more information, visit: mes-graines-germees.com et mongermoir.com.
- Cleaners for nebulising diffusers because it almost always retains residues of essential oils that must be purified to maximise the longevity of the device and its effectiveness;
- Mosquito repellents that are blends of essential oils to keep mosquitoes away.
Innobiz has spare parts (replacement glassware, diffusion chamber, electrical adapter) for all of their range of diffusers.
What are the essential oil solutions to keep mosquitoes away?
To keep the mosquitoes far away at night, you need good essential oils. These can be directly used on the skin, but having a good diffuser would be a more practical and durable solution (all night, without having to wake up to replace a dose of essential oils).
The best is to opt for a nebulisation diffuser. For example, Innobiz offers LIBELIA, a wireless diffuser that can easily be placed anywhere. Its greatest advantage is that this model uses EasyFuzz technology. This allows the nebuliser to replenish its essential oils directly from the bottle that is installed on the diffuser itself. You won’t have to pour drops each time and nor will you have to wake up at night.
The most effective essential oils are blends between citronella (40%) and geranium (20%) . Otherwise, there are also other recipes such as a combination of Java citronella oil and basil, or even the use of lemon eucalyptus.
At Innobiz, we offer a variety of ready-made solutions if you do not want to make your own mosquito solutions. You will find several choices of anti-mosquito essential oil synergy bottles on our website (including geranium , lemongrass , mint, cedar, lavender and lemon).
With which ranges of essential oil diffusers should we start?
Start with a diverse range of diffusers focusing on quality products. Opt for innovative products, diffusers designed in France and with a protected design.
At Innobiz, nebulising and ultrasonic diffusers are the two types that find the most takers. We provide you with unique products, with a 5 year warranty.
Which essential oils should we choose to start with?
When we talk about essential oils, we distinguish between two main types: pure or simple oils and oil synergies .
A simple oil is an oil obtained after distillation of a single plant.
The synergies of essential oils are mixtures of several pure oils (simple) created in order to add the properties of each of them to obtain a more effective and faster result for well-being.
By default, start by choosing the synergies of essential oils as they will allow you to respond directly to a well-defined need: energising synergies to stimulate and tone the body, anti-stress synergies to relax, meditation synergies to unwind, and sleep synergies to rest, ...
Afterwards, you may complete your range with single oils.
At Innobiz, we already offer a selection of the best selling essential oils.
What order frequency should I put in place?
There is not necessarily an indicated frequency. You can order in relation to your turnover rate by trying to benefit from an order that exceeds the minimum rate to obtain free delivery (free postage).
At Innobiz, we always have the products available in stock and we give you a fast delivery time. This will help you avoid stockouts and the dissatisfaction of your customers.
Minimise the number of orders while spending at least the rate that allows you to benefit from free delivery.
Indeed, being an eco-friendly company, we recommend placing orders that exceed the shipping cost to limit the number of shipments in the year as all transport generates CO2 (carbon footprint).
Order as few times as possible without overloading yourself!
The minimum to access free shipping for France: € 300 Exc. tax
The minimum to access free shipping for Europe: € 650 Exc. tax
Sale and delivery of essential oil diffusers
How do I know when my product has been shipped?
Upon confirmation and payment of your order, a confirmation email is sent to you indicating the follow-up of your order.
It is also possible to track your package directly from your personal area. You will find the delivery progress in the section "History" and "Details of my orders"
How is my order processed?
Orders are prepared and shipped the same day for all orders whose payment is received before 12 am. A tracking number for your order is sent to you directly by email to follow the progress of your order.
What are the shipping costs?
Shipping costs are calculated based on weight/ volume ratio and therefore depend on the products ordered. You can generate a quotation directly from your professional account on our website.
Free shipping is automatically applied for any order above € 300 exc. tax, € 650 for Europe.
What is the delivery time?
The average delivery time is 72 hours in mainland France after receipt of payment of your order, unless otherwise indicated on the “basket” page.
These deadlines are in working days and do not include postal routing issues.
I am not in France, how does it work?
If you are based abroad, it is also possible to place an order via the website dedicated to professionals.
We take care of everything, we have negotiated rates with many carriers, postal services and couriers to keep costs down.
Innobiz customer account - Order essential oil diffusers
I created my account but I do not have access to the rates?
Once your account is created on the website innobiz-pro.com , it will not be validated immediately but will be waiting for approval by the administrator. The latter must check within 1 to 8 hours if you are a professional. At this level you will have access to the product sheets but not to the prices.
Once your account is checked and activated by the INNOBIZ team, you will finally have access to all of our prices and can place your orders on the website.
Indeed, it is important to note that the site is a professional website and that the product range is visible for information purposes but not the prices.
You must register to receive an access code and we must on our side, within a few hours, verify the information provided.
How do I change my password?
You can change your password directly from your personal area. To do this, click on "My Account" at the bottom of the page. Then go to the section "MY PERSONAL INFORMATION". Enter your current password and your new password and confirm by clicking on "SAVE".
What are the payment terms?
All orders regardless of their origin are payable in Euro. Once you order is validated this means that you must now pay the indicated fee.
The payment of your purchases is made: via a bank card thanks to the secure system PayPlug or PayPal, or by transfer.
The card is debited made at the time of the order.
For credit card and PayPal payments, orders are shipped the same day.
For payments made by bank transfer, check, orders are shipped once the payment has been validated.
For the first order, we ask for a payment before shipping the goods.
Privileged payment terms can be put into place as we work together.
How do I create my account?
Creating your account is very simple!
- Click on the link: Sign In
- Enter your email address and then click "Create your account"
- Enter your personal and company information and your address
- Finalise your registration by clicking on “Register"
- INNOBIZ will activate your account within 24 hours allowing you access to all our rates
This account is a new tool that we make available in order to complete our quality of service. Via this platform, you can now:
- Find all our diffusers as well as our new features presented in preview
- Get datasheets, photos, videos and communication tools about our products
- Place your orders 24 hours a day, 7 days a week
- Benefit from one-off promotional offers on certain products in our range
- Track your shipments.
- Download your invoices
General overview
Why choose essential oils instead of chemical fragrances?
Certain chemical fragrances are discouraged as they contain endocrine disruptors that block the effect of testosterone and disrupt the production of thyroid hormones. In addition, these products constitute non-recyclable waste.
Due to all of these harmful deeds, the trend is currently toward organic and natural perfumery. Consumers are increasingly avoiding products that contain chemicals and are opting for an organic essential oil diffuser.
The organic market has a growing share in the essential oils manufacturing and distribution market, currently valued at 36-38% of the total.
By choosing Innobiz, you guarantee your customers aromatherapy products that are not only used to perfume the environment, but are also valuable support for health and well-being (physical and mental).
In addition, Innobiz has ECOCERT certified essential oils that guarantee quality and compliance with good manufacturing practices.
Why choose essential oils instead of scented candles?
Certain scented candles are harmful to our health. The latter are loaded with synthetic fragrances and contain toxic particles such as benzene or formaldehyde, dangerous products considered as potentially carcinogenic by the European Union.
Today, more and more consumers prefer essential oils in diffusion because in addition to their scents reminding them of true nature, they have virucidal, bactericidal and fungicidal effects.
At Innobiz, we provide you with essential oil synergies for sleep, anti-mosquito essential oils, anti-odour, synergy of 100% pure and natural sanitising essential oils, ZEN essential oils for rest & relaxation, and others..
Our essential oils are ECOCERT certified to guarantee quality and traceability, 100% pure and organic!
What are the prospects for this market?
The global demand for essential oils is estimated at about $ 5.50 billion in 2014, to reach $ 8.88 billion in 2020, with an annual growth rate of 9% by 2020, according to a recent report from the MRS (Market Research Store).
Europe dominates the world market of essential oils in terms of volume and revenue. The growing demand is drawn by natural cosmetics and beauty products, drugs and nutraceuticals, due to the strong demand from an aging population in countries such as Germany, the United Kingdom and France.
In France, OpenHealth estimates that aromatherapy generates over 180 million Euro in sales, an increase in sales estimated at 15% each year.
How do you diffuse essential oils in large areas? Shops, spa, office, ...
To allow yourself to distribute essential oils in a large volume, opt for professional diffusers .
Professional diffusers are ideal to equip public spaces such as the entrance hall, medical offices, offices, shops, shopping malls, schools, hospitals, ski equipment rentals, etc.
These large capacity Pro diffusers are silent and can cover up to 3000m3.
You can program the diffusion times with the desired power levels according to your needs.
A professional essential oil diffuser can connect to an HVAC air conditioner, but it can also operate autonomously by placing it in the diffusion location and preferably at height.
Go to innobiz-pro.com and discover our range of professional diffusers.
Who are the types of customers?
Without being exhaustive, we can distinguish three typical types of clients:
- BOBO (Bourgeois Bohemian) always looking for authenticity through quality.
- The moms always buying products to improve the family environment, and ensure the well-being of their children
- The youth who discover the efficacy of essential oils via social networks