Upon confirmation and payment of your order, a confirmation email is sent to you indicating the follow-up of your order.

It is also possible to track your package directly from your personal area. You will find the delivery progress in the section "History" and "Details of my orders"

Orders are prepared and shipped the same day for all orders whose payment is received before 12 am. A tracking number for your order is sent to you directly by email to follow the progress of your order.

Shipping costs are calculated based on weight/ volume ratio and therefore depend on the products ordered. You can generate a quotation directly from your professional account on our website.

Free shipping is automatically applied for any order above € 300 exc. tax, € 650 for Europe.

The average delivery time is 72 hours in mainland France after receipt of payment of your order, unless otherwise indicated on the “basket” page.

These deadlines are in working days and do not include postal routing issues.

If you are based abroad, it is also possible to place an order via the website dedicated to professionals.

We take care of everything, we have negotiated rates with many carriers, postal services and couriers to keep costs down.