The ideal supplier is the supplier that will provide you with quality products and that will adapt to your particular situation, as well as that of your customers.

So, check various quality criteria such as a low failure rate and therefore few returns from unsatisfied customers, the product warranty, mandatory standards follow-up (CE, REACH ROHS, LVD), control and good design practices, ...

At Innobiz, our products meet all of these criteria.

We offer a 5 year warranty on our products. We are also the only supplier of essential oils to offer this period as we have the lowest failure rate in the market, according to our customers.

With Innobiz, you can return a defective product without having to submit the invoice. The warranty on all our products is included and offered.

At Innobiz, product design is done in France in a small village near Montpellier. We manage the manufacture of our products in Asia and use French or European control laboratories.

Our products comply with all European standards, we regularly update our products in the light of regulatory developments and have implemented quality improvement procedures for our products.

Our products are certified by laboratories approved by the customs departments.

The oils come from the best aromatherapy laboratories in France. They are certified organic.

Unlike Chinese factories that are used to selling their products directly at -60% on Amazon and you then create you own competition, with Innobiz, you do not have to incur that risk.

Innobiz, which is a designer-manufacturer, protects its products. Innobiz controls its commercial policy to guarantee you the best prices and guarantee you margins allowing you to highlight the products at your point of sale.

With over 15 years' experience, we guarantee the quality of our products. These are audited by certified laboratories and our industrial partners, on several aspects: technical, quality standards, compliance with working conditions.

We have well-established environmental and ethical values that have a direct impact on our image and that of our resellers: use of plastics from the plant world and the use of green energy as a source of electricity in the company.

We are also recognised for our social work all over the world and also in France: Patronage of materials for students obtaining their University Diplomas in Aromatherapy, donations of diffusers for palliative hospital care services, participation in sales of products in the humanitarian context (For “Prométhée Humanitaire”  - an association that helps street children in Madagascar, creation of a school in Peru with the association ArcoIris, etc...).

To also know that our diffusers are the only ones selected by the famous GoodPlanet Foundation of Yann Arthus-Bertrand (a foundation whose mission is to “place the ecology at the heart of our conscience and to arouse the desire to act concretely for the earth and its inhabitants").

At Innobiz, our after-sales service is fast and easy.
A competent hotline is at your disposal. Contact us on +33 (0)4 67 84 89 14.
48H email after-sales service.

At Innobiz, as you are working  directly with a designer manufacturer, if you need spare parts or exchange parts, know that part availability is assured. We have enough spare parts for many years. 

We are located at:

• Montpellier (France)
• Valencia (Spain)

We speak French, English and Spanish.

You may write to us at the following email addresses:

• Website Management: pitalia@innobiz.fr
• Sales Department: sdesbuisson@innobiz.fr
• R&D and Design Department: pgerard@innobiz.fr
• Management: pthuret@innobiz.fr

Our telephone numbers are:
Office: +33 (0)4 67 84 89 14

Address: Innobiz, 300 H rue du Clos de viviers 34830 Jacou FRANCE

Our chat/ direct messenger: Go to the website and click on the icon located on the lower right-hand corner of the site.